Policies

Please read before booking your appointment.

Cancellation, Rescheduling Policy

We take appointments very seriously and consider it a commitment. The commitment is very strict.
There is a cancellation fee of $100 applied if you do not cancel/reschedule within the 48 hours.
Anything after our 48 hours grace period does result in an automated $100 charge per every hour you have an appointment for.

We kindly request that you please send us the text message at (929) 490-7770 or email to acneclinicnyc1@gmail.com within 48 hours of your appointment in case you need to cancel or reschedule.

Please be advised that the only way we can excuse a late cancellation or rescheduling inquiry is with a doctors letter or phone call stating you are unable to make your appointment due to a medical emergency. We do NOT accept any of the following:

• at home tests (including Covid rapid tests)
• pictures of a thermometer or your temperature vitals
• email from a doctor

Thank you for understanding.

If you are late for your appointment, please know that the service will be shortened up to the remaining planned time for your treatment, and the full price will be charged.

Privacy policy

At Acne Clinic NYC, we are committed to protecting your privacy. We collect personal information such as your name, contact details, and treatment history to provide you with personalized skincare services. This information is securely stored and used only for treatment purposes, appointment scheduling, and communication with you about our services.

Acne Clinic NYC does not sell your personal information and does not share it with third parties.